Terms & Conditions

1. About Trivaniq Nutrition

Trivaniq Nutrition provides nutrition, wellness and food-related products through our website.

References to “we”, “our” or “us” in these Terms refer to Trivaniq Nutrition. References to “you” or “customer” refer to users, visitors and customers of our website.

2. Acceptance of Terms

By using this website, creating an account or placing an order, you confirm that you have read and agreed to these Terms & Conditions.

If you do not agree with these Terms, please do not use our website or purchase products through it.

3. Eligibility

You must be legally capable of entering into a binding agreement to make purchases from our website.

If you are purchasing on behalf of another person or business, you confirm that you are authorised to do so.

4. Product Information

We aim to provide accurate product descriptions, images, ingredients, pricing and other information on our website.

However, minor differences may occur in packaging, colour, appearance or presentation due to product updates, screen settings or manufacturing changes.

5. Nutrition & Wellness Information

Information provided on our website regarding nutrition, ingredients, wellness or product benefits is intended for general informational purposes only.

Our website content should not be treated as a substitute for professional medical advice, diagnosis or treatment.

Customers with allergies, medical conditions, dietary restrictions, pregnancy concerns or specific health needs should review product information carefully and seek appropriate professional advice where necessary.

6. Pricing

All product prices displayed on our website are subject to change without prior notice.

Prices may include or exclude applicable taxes depending on the product and checkout configuration.

The final payable amount, including applicable shipping charges and taxes, will be displayed before the order is confirmed.

7. Orders

Placing an order through our website does not automatically guarantee acceptance of that order.

We reserve the right to cancel, decline or limit an order where reasonably necessary, including situations involving:

• Product unavailability
• Pricing or listing errors
• Payment verification issues
• Suspected fraudulent activity
• Incorrect customer information
• Delivery serviceability issues
• Unusual or excessive order quantities

8. Payment

Available payment methods will be displayed during checkout.

Payments may be processed through third-party payment gateway providers. Their separate terms and privacy practices may apply to payment transactions.

Your order may only be processed after successful payment confirmation where prepaid payment is required.

9. Cash on Delivery

Cash on Delivery may be offered for selected locations and eligible orders.

COD availability may depend on PIN code, courier serviceability, order amount and other operational factors.

We reserve the right to restrict or disable COD for certain customers, locations or orders where reasonably necessary.

10. Shipping & Delivery

Orders are shipped according to our Shipping & Delivery Policy.

Delivery times are estimates and may vary due to courier operations, weather, holidays, remote locations or other circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

11. Returns, Replacements & Refunds

Returns, replacements, cancellations and refunds are handled according to our Returns & Refunds Policy.

Due to the nature of food and nutrition products, opened, used or unsealed products may not be eligible for return unless there is a verified issue with the product.

12. Order Cancellation

Cancellation requests should be submitted as soon as possible after placing an order.

Once an order has been processed or dispatched, cancellation may no longer be possible.

13. Promotions & Discount Codes

Promotional offers, coupons and discount codes may be subject to additional terms, expiry dates, minimum order values and product restrictions.

Unless specifically stated otherwise, offers cannot be combined with other discounts.

We reserve the right to withdraw, modify or cancel promotional offers where reasonably necessary.

14. User Accounts

If you create an account on our website, you are responsible for keeping your login details secure.

You are responsible for activity occurring through your account unless you promptly notify us of suspected unauthorised access.

15. Prohibited Use

You must not use our website for unlawful, fraudulent or abusive purposes.

Prohibited activities include:

• Attempting unauthorised access to our systems
• Introducing malicious software or harmful code
• Using false or misleading customer information
• Fraudulent payment activity
• Misusing promotional offers
• Copying website content without permission
• Interfering with normal website operation

16. Intellectual Property

Unless otherwise stated, the content available on this website, including branding, logos, product presentation, text, graphics and design elements, belongs to Trivaniq Nutrition or is used with appropriate permission.

Such content may not be reproduced, copied, distributed or used commercially without prior permission where required.

17. Third-Party Services

Our website may use or link to third-party services including payment gateways, shipping providers, analytics platforms or other websites.

We are not responsible for the separate terms, privacy practices or availability of third-party services.

18. Website Availability

We aim to keep our website available and functioning properly, but we cannot guarantee uninterrupted access at all times.

The website may occasionally be unavailable due to maintenance, technical issues, updates or circumstances outside our control.

19. Limitation of Liability

To the extent permitted by applicable law, Trivaniq Nutrition will not be responsible for indirect or consequential losses arising from improper use of the website or products.

Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under applicable consumer law.

20. Privacy

Personal information collected through our website is handled according to our Privacy Policy.

21. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our website, products, services, operations or applicable requirements.

Updated Terms will be published on this page with the revised effective date.

22. Governing Law

These Terms & Conditions will be governed in accordance with the applicable laws of India.

Any disputes will be subject to the jurisdiction applicable to the registered business location of Trivaniq Nutrition, unless otherwise required by law.

23. Contact Us

If you have questions about these Terms & Conditions, please contact us.